Your account
Account, privacy and cookies
A plain-language summary of how Hatch handles your information. The official Privacy Policy (opens in a new tab) and Terms and conditions (opens in a new tab) on hatchh.io are the versions that count. If this page and those ever differ, they win.
On this page
At a glance
- We collect only what we need to run Hatch.
- We never sell your personal data, and we do not show ads or use advertising cookies.
- Analytics are optional, cookieless and only load if you say yes.
- The newsletter is opt-in, and every email has a one-click unsubscribe.
- You can ask to see, correct or delete your data at any time.
What we collect
| When | What |
|---|---|
| You join the waitlist | Your first name, email address, when you signed up and, if you asked about an app, which device it is for. |
| You subscribe to the newsletter | Your email address and whether you are subscribed. |
| You use the Hatch app (from the beta) | Your account and the profile you choose to build, plus what you create: pods, check-ins, messages, posts and reports. |
| You email us | Whatever you include in your message. |
Hatch does not ask for sensitive information such as health, religion, financial or government ID details. Please do not share it in your profile or in public spaces.
Where your waitlist details are kept
Waitlist and newsletter sign-ups are stored securely in a database on Cloudflare, which also hosts hatchh.io and these docs. Waitlist details are kept until 12 months after the public launch, or until you ask us to delete them, whichever comes first. If you create an account, they become part of it.
Emails and the newsletter
Joining the waitlist means we will email you about your beta spot and the launch. The newsletter is separate: product news and study tips, about twice a month. You only get it if you tick the box when you join, or subscribe in the hatchh.io footer.
Every newsletter email has an unsubscribe link that works in one click. After you unsubscribe, we keep just your email on a suppression list so we do not email you again.
Cookies and storage
On your first visit, hatchh.io asks for your choice in a small Cookies & privacy banner: Accept all, Essential only or Customize.
| Type | What it does | Your choice |
|---|---|---|
| Essential | Remembers your cookie choice, that you joined the waitlist (your first name only) and that you have seen the welcome animation. Stored in your browser. | Always on |
| Security | Cloudflare may set a short-lived cookie to tell people from bots and block attacks. | Always on when needed |
| Analytics | Anonymous page views from Cloudflare Web Analytics. No cookies, no ads, no cross-site tracking. | Off unless you allow it |
To change your mind, use Cookie settings in the hatchh.io footer or on the Privacy Policy page, which can also clear Hatch's saved preferences from your browser. If your browser sends a Global Privacy Control signal, Hatch treats it as a "no" to analytics.
Who sees what
- Other hatchers see your profile and what you post in the pods, sessions, chats and community spaces you share.
- Service providers working for us under contract, such as Cloudflare for hosting, email delivery and audio/video for sessions.
- Legal and safety: when the law requires it, or to protect someone's safety.
Live sessions
Audio and video in sessions are streamed live to the people in the room. Hatch does not record sessions. If recording is ever offered, it will be off by default, shown clearly to everyone in the room and explained in the Privacy Policy before it launches.
Age requirements
You must be at least 13 to use Hatch. If you are under 18, or a minor where you live, you need permission from a parent or legal guardian, and they agree to the Terms on your behalf.
Your rights
Depending on where you live, you can:
- ask for a copy or summary of the personal data we hold about you,
- correct or update it,
- ask us to delete it,
- withdraw your consent at any time, for example by unsubscribing or turning off analytics, and
- raise a complaint with us, and then with the Data Protection Board of India or your local data protection authority.
Email wristalabs@gmail.com from the address linked to your Hatch data. We may need to confirm it is you, and we respond within 30 days.
Your Hatch accountBeta
Accounts open with the beta on 30 Nov 2026, 6 PM IST. Joining the waitlist does not create one. Once accounts launch, you will manage your profile, preferences and plan in Account settings.
Need your waitlist details removed before then? Email wristalabs@gmail.com and we will delete them.
Read the full policies
- Privacy Policy (opens in a new tab): what we collect, retention, security, your rights and grievances.
- Terms and conditions (opens in a new tab): the beta, community guidelines, live sessions, your content and more.
Last updated 12 Nov 2026