Your account
Staying safeBeta
Hatch should feel like a good place to show up. If something is not right, these tools help, and the team wants to hear about it.
On this page
Reporting a concern
You can report community posts, hatcher cards and profiles, direct messages and message requests, and anything in a live session (More → Report a concern).
- Choose Report from the item's menu.
- Pick what is wrong: harassment or abuse, spam or promotion, unsafe content, or something else.
- Add context if it helps, then submit. You get a receipt so you know it was sent.
Blocking someone
Blocking stops a person from sending you direct messages and invitations. You can block from their profile, a message request or a conversation, and unblock any time in Settings → Preferences → Blocked hatchers.
Other ways to take control
- Not for me hides someone from your hatcher suggestions.
- Leave any session at any time, and keep your camera and mic off if you prefer.
- Removal votes let a pod decide together when a member is harming it. See Removal votes.
- Hosts can mute requests, remove people or lock a room. See Hosting a session.
- Discovery visibility can be switched off in Preferences.
Good habits
- Never share passwords, sign-in codes, bank details or ID numbers. The Hatch team will never ask for them.
- Keep your exact address, phone number and school timetable to yourself.
- Be careful with links from people you do not know.
- If you are under 18, talk to a parent, guardian or teacher if anything makes you uncomfortable.
If someone is in danger
Last updated 12 Nov 2026